Shipping Policy
Thank you for choosing us for your shipping needs! Below is our shipping policy outlining our process and terms.
Domestic Shipping
- Orders are shipped within 24–48 hours. Friday orders ship out the following Monday, excluding holidays.
- Standard shipping carrier will be United States Postal Service (USPS) and sometimes we may use UPS.
- We provide tracking information for all orders once they have been shipped. You will receive an email with tracking details to monitor the progress of your shipment.
- Shipping fees are calculated at checkout based on the weight of your order and your location.
International Shipping
Currently, we do not offer international shipping. We apologize for any inconvenience this may cause. We are continually exploring options to expand our shipping capabilities and hope to offer international shipping in the future.
Order Processing
- Orders are processed Monday-Friday excluding holidays, and if a holiday falls on a shipping day we will ship the following week.
- Once an order is placed, we aim to process and ship it as quickly as possible. You will receive a confirmation email once your order has been processed and shipped.
Shipping Address
Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Questions or Concerns
If you have any questions about our shipping policy or need assistance with your order, please contact our customer service team at info@demfragrances.com. We are here to help!
Policy Updates
We reserve the right to update our shipping policy at any time. Any changes to our policy will be communicated on our website.